The terms “Thirty-One Gifts,” “us,” “our” or “we” refer to Thirty-One Gifts LLC and, with respect to Canadian, these terms refer to Thirty-One Gifts Canada Inc.
We may ask you to provide personal information through our Marketing Channels. For example, when you:
In addition, independent Thirty-One Gifts Consultants may provide us personal information about individuals who are invited to hosted Thirty-One Gifts parties.
Types of personal information collected or provided may include your name, address, email address, home, work and mobile telephone number, payment information, as well as other information you chose to provide which can identify you personally.
Once we receive personal information through our Marketing Channels, we use it for such things as:
Information Observed or Collected Through Technology.
What Type of Technologies Are Used?
We and our third party service providers use technology to automatically observe and collect information whenever you interact with our Websites or Mobile Applications and when you open our emails. The following describe some of the types of technology used:
How Do We Use Information Gathered Through Technology?
Information gathered through technology allows us to determine such things as which parts of our Websites are most visited or used, what products are browsed and/or purchased, the effectiveness of our Websites, possibly the city from which devices connect to our Websites, and difficulties visitors may experience in accessing our Websites. Cookies are also used to associate you with your independent Thirty-One Gifts Consultant, keep track of items you put into your shopping cart, and to tell us whether you have visited our Websites in the past. Pixel tags in emails help us confirm the receipt of, and response to, our emails.
We will share your personal information with our affiliates. In addition, we will share your personal information with the independent Thirty-One Gifts Consultants(s) with whom you indicate you have a relationship, as well as with any other independent Thirty-One Gifts Consultant(s) we assign to you if your current independent Thirty-One Gifts consultant has discontinued selling Thirty-One Gifts and has become inactive in the business. If you have never had a relationship with one of our independent Thirty-One Gifts Consultants, we will select one who is located near you and provide your contact information to that independent Thirty-One Gifts Consultant so you may be contacted about your inquiry. We may share your personal information with third party service providers that assist us in such things as: developing and administering our Websites or Mobile Applications; data analysis; payment processing; order fulfillment; infrastructure provision; information technology services; customer service; auditing; training; allow us to pursue available remedies or limit the damages we may sustain; conducting surveys, sweepstakes or contests; sending and administering emails or text messages; performing marketing services; or other similar services. (These third party providers will be supplied with, or have access to, your personal information for the purpose of providing these services to us or on our behalf.)
If we were ever merged with or acquired by another company or sold substantially all of our assets, or if we acquire another business entity or substantially all of its assets or we are involved in a corporate reorganization or other change of control, some or all of the personal information collected about you could be shared with this entity, and it may also be retained by us.
We will not otherwise share, sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect our business, the users of our Marketing Channels, the Marketing Channels or the public.
Nothing in this policy restricts our ability to share aggregated or anonymized information that does not directly identify you.
Marketing Email: You may elect to no longer receive marketing emails from us or that we send on behalf of one of our independent Thirty-One Gifts Consultants. You may opt out of these marketing emails by following the unsubscribe instructions in any marketing email you receive. You may also adjust your preferences on our Email Subscription Center. Please be aware, however, even if you opt out of marketing emails, you may still receive emails related to your transactions, such as order confirmations and may still receive emails directly from your independent Thirty-One Gifts Consultants that we do not send on behalf of the Consultant.
Text Message Marketing: If you no longer want to receive text messages from us, you can follow the opt-out instructions provided at the time you sign up for text messages or the instructions that may be included in the text messages you receive.
We do not sell products for purchase by children. Our Marketing Channels are directed to adults and are not directed to children under the age of 13. The Company does not knowingly collect personally identifiable information from anyone under the age of 13.
If you believe that any information we have collected about you is incorrect or incomplete, then please email or write to our Privacy Manager at the contact information below, letting us know the correct information.
Our Online Channels use the following types of security measures: firewall technology, limited access servers, and when you place an order online, we require use of Web browsers that permit communication through Transport Layer Security (TLS) technology. TLS is encryption technology that provides security for information as it is being sent over the Internet. Browsers and devices must support TLS 1.0 or newer to access secure areas of our website.
Thirty-One Gifts, LLC
3425 Morse Crossing
Columbus, OH 43219
We will make reasonable efforts to ensure that the personal information we collect, use and share is accurate and complete. If you would like to review your personal information, or you believe that any information we are holding on you is incorrect or incomplete, then please contact our Privacy Manager using the contact information above.
We store and process personal information in the United States. Our third party service providers may also store and process your personal information in the United States and other countries. Such personal information may be subject to disclosure under the laws of these countries. If you have questions about this processing or storage outside of Canada, please contact our Privacy Manager at the address above.
Additional choices of how your information is used.
Postal or Telephone Marketing: If you do not wish to receive marketing materials directly from Thirty-One Gifts via regular postal mail or through telephone calls/messages directly from Thirty-One Gifts, please email us at email@example.com or mail the Privacy Manager at the address listed above and tell us to remove you from our postal mailing and/or the phone marketing list. Even if you opt out of these postal mailings or phone marketing made directly by Thirty-One Gifts, you may still receive postal mailings and phone calls from your independent Thirty-One Gifts Consultants.
Disclosure to Affiliates: If you would like to make sure that we do not disclose your personal information to our affiliates, please email us at firstname.lastname@example.org or mail the Privacy Manager at the address listed above and tell us that you do not want us to disclose your personal information to our affiliates.
This Privacy Statement applies to the Personal Information of independent Consultants collected by Thirty-One Gifts, whether collected online or offline. This information would be collected in addition to any Personal Information we may collect from you as a Thirty-One Gifts customer, as described above.
If you seek to become a Thirty-One Gifts Consultant, we may collect and use your personal information including credit-related information, your social security number, and your birthdate to determine your eligibility and to conduct business once you have become a Thirty-One Gifts Consultant.
Once you are a Thirty-One Gifts Consultant, we may disclose your personal information:
We may also combine the non-personal information that we and our third-party service providers collect about your use of our Website (as described above) with your unique Consultant number or personal information. We may use the combined information for purposes such as to analyze Thirty-One Gifts Consultant use of our Websites, in order to evaluate and make improvements to our business model, and for other internal analytics purposes.